A product that works isn’t enough: why thoughtful UX defines customer happiness
Discover why thoughtful UX is crucial for customer happiness, going beyond mere functionality to create intuitive, seamless, and delightful product experiences that ensure user satisfaction and retention.
Life at SPREAD: Becoming a Product Manager – How I moved from UX Research to Product, almost over night
A personal reflection on the sudden shift from UX Research to Product Management - the challenges, mindset changes, and lessons learned along the way. From feeling overwhelmed to finding purpose, it’s a story about trust, curiosity, and redefining what it means to lead a team with clarity.